Welcome!
We sincerely appreciate your interest and support in ENTINA
and we look forward to a successful partnership with you!
Urgent Inquiry?
WhatsAppFAQS
1. What is the MOQ?
- MOQ depends on the product type and customization level. Standard products typically have no high MOQ requirement, while custom orders may require a minimum quantity. Please note your needs in the form, and our sales team will provide accurate MOQ details.
2. Do you provide samples? Are there any sample fees?
- Yes, we support sample requests. For some standard models in stock, samples can be provided for free (shipping cost borne by the customer). Customized samples or specific configurations may require a sample fee.
3. Do your products have certifications or compliance documents?
- Yes. Our products can be supported with the certifications and compliance documentation required for major export markets, such as CE, FCC, RoHS, LVD, EMC, and UL. Please let us know if you need to review specific certificates.
4. Do you have cooperation policies or dealer support programs?
- Yes! Our partners enjoy:
- Tiered pricing and differentiated discounts
- Efficient order processing support
- Brand marketing materials
- Regular promotional pricing and campaign support
- Cooperation policies are tailored based on partnership depth. Please submit your intent to receive the detailed plan.
5. What is your after-sales and warranty policy?
- For B2B customers, we supply a reasonable allocation of spare parts and assign dedicated technical engineer support to ensure smooth order execution and responsive service follow-up.
6. How can we contact you and quickly get a quote?
- Submit the cooperation form — we will contact you within 24-48 hours.Alternatively, you can also contact our sales team directly via WhatsApp or email on this page.